Publications
A selection of useful and informative publications on ICT for voluntary and community organisations.
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ICT Foresight: How ICT is Shaping the Future Design and Delivery of Public Services
Drawing on case-studies and debate from ICT experts, this report looks at emerging trends in the ways organisations are run and public services delivered through the innovative use of new technology. It includes the role of digital TV and video to provide remote support; open exchange for partners and stakeholders to collaborate effectively online, greater accessibility to information and the use of call centres and online self-help tools.
- Download How ICT is Shaping the Future Design and Delivery of Public Services (PDF 1738 KB)
- Order this publication online at http://www.ncvo-vol.org.uk/publications/publication.asp?id=8804
From Nightmare to Nirvana - an ICT Survival Guide for Trustees
What has ICT got to do with Governance? Why should trustees be interested in ICT? This guide is not to improve your technical understanding; but will help your trustees understand the role of ICT and the importance of strategic planning to reduce the cost and risk implications, and to make a difference to your organisational effectiveness and your impact on beneficiaries.
- Download the ICT Survival Guide for Trustees (PDF 399 KB)
- Order this publication online at http://www.ncvo-vol.org.uk/publications/publication.asp?id=8802
ICT Foresight: Charitable Giving and Fundraising in a Digital World
Alongside exploring the tools available for electronic giving, such as websites and mobile phones; this report looks at the impact of technology on traditional marketing methods; and how to adapt to a cultural change in managing donors to ensure these tools are used effectively.
- Download the ICT Foresight Report: Charitable Giving and Fundraising in a Digital World (PDF 670 KB)
- Order this publication online at http://www.ncvo-vol.org.uk/publications/publication.asp?id=7588
ICT Foresight: Consultation and Campaigning in the Age of Participatory Media
This report, based on a survey of almost 300 senior managers in the voluntary and community sector; maps out emerging trends in relation to the critical 'voice' and representation roles of the sector.
- Download the ICT Foresight Report: Consultation and Campaigining in the age of Participatory Media (PDF KB)
- Order this publication online at http://www.ncvo-vol.org.uk/publications/publication.asp?id=3458
ICT Foresight: How Online Communities can make the Net Work for the Voluntary & Community Sector
This report examines the impact of the internet on the growing trend for individuals and organisations to come together through online social networking, forums, blogs, wikis and other new technology.
- Download the ICT Foresight Report: How Online Communities can make the Net Work for the VCS (PDF 1357 KB)
- Order this publication online at http://www.ncvo-vol.org.uk/publications/publication.asp?id=4582
A Guide to Managing ICT in the Voluntary and Community Sector
This in-depth guide covers all aspects of managing information and communications technology. It contains over 100 pages of accessible information that is useful for anyone whatever your level of technical knowledge. This publication has been supported by ESiT.
- Download a copy of the Guide to Managing ICT in the Voluntary and Community Sector (PDF 1.6 MB)
- Order this publication online at http://www.ncvo-vol.org.uk/publications/publication.asp?id=8806
New Media Case Studies
The Media Trust have produced a booklet highlighting 10 VCOs of all shapes and sizes who have used new media to communicate with their audience.
- Download a copy of the new media case studies booklet (PDF 701 KB)
- If you would like a hard copy of this publication, email us your postal details or call on
How to Cost and Fund ICT
This booklet will help you identify and budget for total cost of ownership of ICT, an invaluable resource when funding your ICT. This guide has been sponsored by Datek Solutions www.dateksolutions.com.
- Download a copy of the How to Cost and Fund ICT guide (PDF 1.2 MB)
- Order this publication online at http://www.ncvo-vol.org.uk/publications/publication.asp?id=8808
Easy Free and Quick ICT Accessibility Pack
This booklet and CD explains why accessibility is vital to your work, clarifies your legal obligation, and tells you how easy it is to make simple practical improvements to your accessibility. The CD helps you put into practice simple improvements and has a wealth of case studies. Most of the ideas in this booklet are free or cost less than £100.
- Download a copy of the ICT accessibility booklet (PDF 492 KB)
- Request a copy of this publication with the CD
Web Accessibility Pack for Voluntary and Community Organisations (booklet and CD)
This booklet and CD is a practical introduction to web accessibility. It will give you the knowledge to make your site accessible at no or little additional cost. The pack explains what web accessibility is, the benefits and what the law says, as well as giving guidance for web managers/ commissioners, editors, designers and developers.
- Download a copy of the web accessibility guide (PDF 1.7 MB)
- Request a copy of this publication with the CD
ICT Tools to Support Collaborative Working
ICT has great potential for enabling collaboration, especially for projects which involve multiple partners over large geographical distances. This information identifies what works and what doesn’t, and is illustrated with case studies.
- Read the ICT Tools to support collaborative working publication online
- Download a copy of the ICT Tools to Support Collaborative Working publication (PDF 247 KB)
- If you would like a hard copy of this publication, email us your postal details or call
Collaborative Working to Make More Effective Use of ICT
It can be a challenge to identify and realise the potential of ICT because of the difficulty in resourcing and finding the support needed. This information explores how you could collaborate with others to support your ICT.
- Read the Collaborative Working to Make More Effective Use of ICT publication online
- Download a copy of the Collaborative Working to Make More Effective Use of ICT publication (PDF 170 KB)
- If you would like a hard copy of this publication, email us your postal details or call .
ICT Signposting Guide for Small Voluntary and Community Organisations
This is a signposting guide for small voluntary and community to help get better use out of their ICT and to support its effective management.
Making More Impact With Your Funds, briefing for funders booklet
This briefing for funders booklet is designed to inform funders about both the importance of ICT and funding the total cost of ownership
- Download a copy of the briefing for funders booklet (PDF 250 KB)
- If you would like a hard copy of this publication, email us your postal details or call on
Circuit Rider 2.0 Guide
The circuit rider guide aims to answer all of your circuit rider questions such as:
- What is a circuit rider?
- What do circuit riders do?
- How do circuit projects work?
- How do circuit riders benefit the voluntary and community sector?
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Download a copy of the Circuit
Rider 2.0 guide (PDF 184 KB)
Open source guides
Voice Over IP (VOIP) Introductory Guide for the Voluntary Sector
This guide tells you how you can use Free and Open Source Software (FOSS) to make telephone calls over the internet.
- Download a copy of the VOIP guide (PDF 435 KB)
Linux Terminal Server Project (LTSP) Practice Guide
LTSP is open source software that allows low specification computers to conect to a central server. Take a look at the LTSP Practice guide to find out more and discover if it could be of benefit to your organisation.
- Download a copy of the LTSP practice guide (PDF 282 KB)
An Overview of Samba Serving for Windows
Samba is an open source server, with many of the same features as Windows. This guide gives you detailed information about Samba and how to implement it in your organisation.
- Download a copy of the Samba guide (PDF 461 KB)
Choosing and Using a Content Management System (CMS) Guidance for Managers in the Third Sector
This guide helps you find an open source CMS to manage the information on your website.
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Download a copy
of the CMS guide (PDF 342 KB)
Future Focus 3: How will we use new technologies in five years' time?
New from the Performance Hub, this guide looks at how ICT is impacting on the voluntary and community sector and suggests ways for your organisation to make strategic choices and plan ahead.
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If you would like a copy please visit the Performance Hub website