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Articles

These useful articles are designed to give you further insight into a particular ICT issue.  In addition, if you would like to read about some great examples of ICT making a difference through improving service delivery, reaching more users, innovation, reducing costs etc; visit the case studies and be inspired by the winners of the ICT Awards

Read more about:

  • Telephony and Communication
  • ICT Management and Governance
  • ICT Support
  • Technology and Equipment - hardware/software/telephony etc
  • Training
  • Fundraising
  • Raise your profile - & reach more people
  • Security
  • Environment
  • New Media
  • Inclusion
  • Learn More

Telephony and Communication

Telephony in Your Voluntary Organisation - an overview

The Role of Voice and Telephony in Communications

Working without wires - how charities can benefit from wireless networking

Remote communications - getting online wherever you are

Is Telephony Part of Your ICT Strategy?

ICT Management and Governance

Developing an ICT Strategy: Part 1 Part 2 Part 3 Part 4

Making Change Happen

Does ICT matter to you and your organisation?

ICT Governance - How to better engage trustees

ICT Governance - an action plan to help improve the way your trustees think about ICT

ICT Governance in the voluntary sector - a perspective

Understanding the new Guide to Managing ICT publication

Is Telephony Part of Your ICT Strategy?

ICT Signposting Guide for Small VCOs

Ethics and ICT

How secure are your IT systems - find out more about the threats that lurk online

PC Housekeeping

Choosing an SEO company

Buying and Commissioning ICT

What does a website involve?

Liability and Defamation

Live Communication is Everyone's Job - the blogger in the organisation

Free Software

Free Support - how to benefit from an IT volunteer and online payslip template

Task List - getting started

  ICT Support

How do you find local IT support you can trust?

ICT Signposting Guide for Small VCOs

Evolving the South West - a case study on how to provide effective ICT support

What does a website involve?

Where to go for help

What use is an IT consultant?

Free Software

Free Support - how to benefit from an IT volunteer

Technology and Equipment - hardware/software/telephony etc...assessing what you need

Does ICT matter to you and your organisation?

Procurement Capacity - getting the right ICT systems

Replacing IT

Working without wires - how charities can benefit from wireless networking

Open Source

Buying and Commissioning ICT

Databases

Free Software

Training

IT Training and the Voluntary Sector

Training Action Plan

Fundraising

Social networking and raising funds

Online fundraising the easy way

Raise your profile and reach more people

Social networking and raising funds

Helping dispersed groups communicate - How can ICT help you reach out?

What does Hard to Reach really mean?

New Media - Social networking

Digital Divide

Digital Inclusion

eCampaigning

Security

How secure are your IT systems - find out more about the threats that lurk online

PC Housekeeping

Liability and Defamation

Environment

Learn how to reduce your organisation's carbon footprint with more effective use of technology

Replacing IT

New Media 

What is New Media?

NEW What does Social Media do for you?

Blogs - Tips on getting started

Blogs - How to engage your readers

Photos and Images

NEW Podcasting - Is anyone listening?

The Future of Technology

New Media - effective networking

Sound - Audio & Radio

Social Media 

The Great Web Office Experiment - using online tools e.g. Google Docs

eCampaigning 

Web 2.0 - First Steps for Charities

Live Communication is Everyone's Job - the blogger in the organisation

New Media - A Couple of Problems

The A to Z of the Live Web - from Blogs to Wikis

Inclusion 

Digital Divide

Digital Inclusion

Media Literacy and the Over 50s? 

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