Managing ICT
Introduction |
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This guide is aimed at staff and volunteers from voluntary and community organisations who want to manage their ICT better. It is intended particularly for staff and volunteers form small and medium sized organisations and especially for those who don’t have access to ‘paid for’ technical advice and support.
You could be from a small community group run entirely by volunteers, or a registered charity with an income of up to £1m and a staff team of 50. Although the scale and nature of organisations may differ, the people running these groups often face similar challenges when working out how to get the most from their ICT.
You may be a manager or a project worker, a paid member of staff or a volunteer. You may have a lot of technical skills, or you may have none. You may be working in a team wondering how best to use ICT, or you may be a budget-holder with specific responsibility for planning ICT. Whatever your position, this guide is designed to help you.
You can find out how to buy or download your copy of the Guide to Managing ICT in the Voluntary and Community Sector in the publications section of the website.
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Contents |
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Getting started with ICT
- Why should I write an ICT plan?
- Ten ways in which ICT can help you work better
- Who should be involved in ICT planning?
- Where are you now? 1, 2
- Where are you going?
- Delivering an ICT plan
Budgeting and buying ICT
- How much should our ICT budget be?
- What is the Total Cost of Ownership of ICT?
- Choosing software 1, 2
- Open Source 1, 2
- Buying hardware
- Choosing a printer
- Green computing: are your computers costing the earth?
- Disposing of ICT equipment
- Websites 1, 2
- Building your own website 1, 2
- Databases 1, 2, 3
Keep things running smoothly
- Supporting your ICT
- Volunteer support
- Accidental Techies
- Paying for external ICT support 1, 2
- Circuit Riders/ICT Development Workers
- In-house ICT support staff
- Working with ICT consultants
- PC self-defence: keeping your PCs safe and data secure
- Ten tips to protect yourself 1, 2
- Managing ICT risks
- Training: get the ICT skills you need
- What skills do I need?
- Formal training
- Informal learning
- Books, guides and magazines
Policies and procedures
- Accessibility, ICT and you 1, 2
- Back-up policy and procedures 1, 2
- Acceptable use policy
- Data protection policy
- Health and safety policies
Glossary
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