HelpDesk:
 

Additional support

For any other questions...

Find the answer online

The Knowledgebase, provided by Lasa is a comprehensive resource of ICT information for the voluntary and community sector (VCS).

Whether you want to find out how to protect your computer from viruses, how to go about setting up a network, how to make a pod cast or how to budget for ICT in your funding proposals then Knowledgebase has the answers.
www.ictknowledgebase.org.uk

Discuss your issue online

If you would like to talk about ICT with experts, accidental techies and novices alike, log on to the ICT Hub cafe.
http://forums.icthub.org.uk  

Talk to someone in your region

NAVCA co-ordinate a network of 9 regional ICT champions, helping support providers with advice and guidance on ICT.

Building on established networks, each regional champion will be the key contact in signposting to existing ICT providers. They will work with sub-regional infrastructure organisations offering a range of services including guidance to develop improved ICT support for local voluntary and community organisations (VCOs). 

The list of 9 regional champions and contact details can be found at www.navca.org.uk/services/ictsupport.

ICT Support from Circuit riders

A circuit rider is a mobile worker who provides ICT support and development to a caseload of small VCOs and who works in collaboration with other circuit riders.  The ciruit rider movement is continuing to grow in the UK and offer a cost effective method of ICT support for your organisation. If you are a circuit rider or would like to find out more about the community visit www.ukriders.info

Get an ICT volunteer

iT4Communities match ICT professionals who want to volunteer their time to VCOs in need of help.  If you want help to put together an ICT strategy or to make your website more accessible then contact iT4C to see how a volunteer could help.
www.it4communities.org.uk

Find a trusted ICT supplier

The ICT Suppliers Directory, provided by Lasa, is a searchable directory of ICT suppliers providing goods and services to the VCS in England. All suppliers have provided references from within the sector, which are rechecked annually.
www.suppliersdirectory.org.uk  

Attend an event

To find out what ICT events are happening in your area, go to the events page.

net:gain centres

net:gain is a programme to help VCS leaders, large or small, to understand better how to plan for ICT in their organisations. It introduces them to technology planning, starting with mission, goals and client and funder needs, and their own business processes. net:gain is tailored and delivered by local net:gain centres. These are also VCOs, members of the UK online network, which specialise in ICT training, access and other services.

net:gain brings together like-minds, with a range of local partners, to share, discuss and tackle ICT issues in a structured and very practical way.

Find your nearest net:gain centre.

For more information please visit the net:gain website at www.net-gain.org.uk, or call the national support team on 02476 853 054.



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